Inettools public offer

1. Offer and contract formation

Individual entrepreneur Anton Alekseevich Veselov (the Provider) offers the user (the Customer) a contract for services delivered through Inettools online tools under this public offer. The website comprises inettools.net and its language subdomains. The Provider’s registered details appear in section 9.

This offer is made under Articles 435, 437 and 438 of the Civil Code of the Russian Federation. The Customer must be an individual with legal capacity or an authorised representative of a legal entity. The contract is concluded in Russian; translations are provided for reference.

Acceptance takes place when the Customer pays for a selected top-up after reading and confirming agreement with the offer on the payment page. The contract is formed upon successful payment. Browsing, registering, or using free tools does not in itself place an order for paid services.

2. Services and the purpose of credits

The Provider offers individual uses of additional tool features, including processing and creating images, audio, video, documents, and other operations explicitly priced in credits. The description, format limits, output specifications and completion time for each operation are shown before confirmation.

The Customer purchases an access package for additional Inettools features, measured in credits. The package is delivered when payment is confirmed and the stated number of credits is added to the account. Credits measure the available usage allowance; they are not a loan, electronic money, a bank deposit or a means of paying third parties. The same package can be used across Inettools services that display a credit price.

The balance belongs to the Customer’s account. Credits can only be used within Inettools and cannot be transferred to other users. Unused paid credits do not expire because of time or inactivity. Refund rights are described in section 5.

3. Top-ups through Robokassa

Before payment, the Customer sees the invoice currency, amount and exact number of credits to be added. RU invoices are in Russian rubles; international invoices are in USD. For USD invoices, the credit allowance is calculated using the published Bank of Russia USD/RUB rate, rounded down to whole credits and fixed when the invoice is created. Robokassa converts the USD invoice for settlement in RUB; the card issuer may apply its own conversion rate. Neither the invoice amount nor the agreed credit allowance is increased after confirmation.

Payments are processed through Robokassa using an available payment method. Each top-up requires separate confirmation. This offer does not provide for subscriptions, automatic renewals, or automatic balance top-ups.

Credits are added after Robokassa confirms successful payment. If payment succeeds but the balance does not update, the Customer can email the address in section 9 with the payment reference, date and amount. The Provider will check the payment and arrange crediting or a refund of a payment accepted in error. There is no need to pay again to check.

The Customer supplies a valid email address for electronic receipts and notifications. Fiscal receipts are issued and sent as required by Russian law, when an access package is purchased. The receipt states the purchased package and its price.

4. Using the balance and receiving results

The cost in credits is displayed before a paid operation starts. The Customer selects the settings and separately confirms execution. Insufficient credits must not create a debt or trigger an automatic charge to a payment method.

Services are delivered online: the result is made available on the tool page or in the account. Completion time, file size limits and result retention time are specified for the selected feature before it starts. No physical delivery is involved.

Credits are charged for a successfully completed operation with an accessible result. If a technical error prevents delivery, no payment is retained for that operation; an incorrect deduction must be restored. This does not limit claims concerning defects in the result.

The Customer is responsible for having the necessary rights to submitted materials and using them lawfully. Automated processing, including artificial intelligence, may produce inaccuracies and requires review before use. These characteristics do not release the Provider from delivering a service that meets its description and mandatory legal requirements.

5. Cancellation and refunds

The Customer may stop using paid services and request a refund for the unused part of the credit package. The cost of services already properly delivered is taken into account. Other actual expenses may be deducted only where permitted by law, with documentary evidence linking them to the particular contract. The same amount cannot be counted twice.

The refund is calculated from the amount actually paid for unused credits, not a new top-up price. The Provider supplies a breakdown of payments and operations used. Free bonus credits, if offered under separately announced conditions, do not increase the amount actually paid.

Contact the email address in section 9 with the account email, payment date, amount and reference if known, and the request. Missing a receipt does not exclude other proof of payment. Do not send passwords, full bank card numbers or security codes.

The Provider responds within 10 calendar days of receiving a request, or sooner if the law requires. Refunds and other claims are fulfilled within statutory time limits. Money is refunded through Robokassa to the original payment method or, if technically impossible, by another lawful method agreed with the Customer. Credits cannot replace a monetary refund without the Customer’s agreement.

For defective or late services, the Customer retains all applicable statutory rights, including correction, a price reduction, cancellation and a refund where applicable. This offer does not make payments unconditionally non-refundable.

6. Account and personal data

The Customer provides accurate information, protects access to their account and reports suspected unauthorised use. Personal data processing is described in the website’s privacy policy linked below.

Payments use Robokassa and other payment participants. The data processed and legal grounds are determined by applicable law and those participants’ documents. Accepting this offer does not itself constitute consent to marketing messages.

7. Liability and disputes

The relationship is governed by Russian law. Statutory consumer protections apply when the Customer purchases services for personal use. This offer does not exclude liability that cannot lawfully be limited by agreement.

Questions about quality, payments or refunds can be sent to the Provider by email. Contacting the Provider first is not a mandatory prerequisite for a consumer to seek judicial protection unless the law expressly requires it. Jurisdiction and dispute procedures are determined by law.

8. Duration and changes

The offer applies from publication until withdrawal or replacement. Paid contracts can only be concluded after top-ups launch. The version in effect at payment applies to that payment and the resulting obligations.

Changes are published here with a version date and apply to later orders. They do not reduce an already paid balance, retroactively change confirmed operation prices, or limit existing refund rights. Discontinuing paid features does not end the obligation to refund unused paid credits.